Privacy Policy
Last updated: March 20, 2026
Governed by BC PIPA & Canada's PIPEDA1. Who We Are
VancouverBiz.ca is a free online business directory operated in British Columbia, Canada. References to "we", "us", or "our" refer to VancouverBiz.ca and its operators.
2. Applicable Privacy Laws
We operate under and comply with:
- BC PIPA — British Columbia's Personal Information Protection Act, SBC 2003, c. 63
- PIPEDA — Canada's Personal Information Protection and Electronic Documents Act
- CASL — Canada's Anti-Spam Legislation — we do not send unsolicited commercial electronic messages
3. Information We Collect
Business Directory Data: Publicly available business information from OpenStreetMap (ODbL licence) and voluntary submissions — names, addresses, phone numbers, websites, categories.
Business Submission Data: When you submit a listing we collect: business name, address, phone, business email, website URL, category, and description. Your personal email is used only to contact you about your listing and is never displayed publicly.
Contact Form Data: Name, email, subject, and message — used solely to respond to your inquiry, never shared with third parties.
Automatically Collected: We do not use tracking cookies, analytics pixels, or advertising scripts. Standard server logs are retained 30 days for security only.
4. How We Use Your Information
- Display approved business listings in the public directory
- Respond to contact and support requests
- Notify business owners of listing changes (where email was provided)
- Detect and prevent fraudulent or spam submissions
We do not use your information for marketing, profiling, advertising, or sale to third parties.
5. Email Address Protection
Email addresses submitted through our forms are never displayed publicly. They are stored securely and used only for internal communication regarding your listing or inquiry. We do not publish, sell, or share email addresses with any third party.
6. Your Rights Under BC PIPA
As a BC resident you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Withdraw consent at any time
- File a complaint with the Office of the Information and Privacy Commissioner for BC (OIPC) at oipc.bc.ca
To exercise any right, use our contact form. We respond within 30 days as required by PIPA.
7. Listing Removal
Business owners may request removal or correction of their listing at any time via our contact form. We process removal requests within 48 hours.
8. Data Security
Our website is served exclusively over HTTPS. Data is stored on a secured server in Canada. We do not sell, share, or distribute personal or business contact information to any third party.
9. Data Retention
Active listing data is retained while the listing is active. Contact form messages are deleted after 90 days. Server security logs are deleted after 30 days. Deletion requests are processed within 48 hours.
10. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from anyone under 13.
11. Privacy Officer & Contact
For privacy questions, access requests, or complaints, please use our contact form. If not satisfied, contact the OIPC:
- Website: www.oipc.bc.ca
- Phone: 250-387-5629 | Toll-free: 1-800-663-7867